Frequently Asked Questions (FAQs)
1How do I get my Brother printer from offline to online?
When printing with a Brother printer, the device or computer may display 'Brother Printer offline. The printer, on the other hand, is turned on and ready to go. This might be due to a communication failure between your Brother device and computer. It might be as straightforward as your cable not being properly connected or a simple issue caused by a paper jam. So, remove the wires and replace them in their corresponding places so that the offline notice no longer shows.
2Why does my Brother printer say it’s offline?
Your Brother printer may display the notification of ‘Brother printer offline due to its inability to contact the computer if it’s on the Wi-Fi network. Hence you need to check whether the router is working properly and your modem is receiving an internet connection.
3How do I get my printer out of offline status?
The most common reason for the 'Brother printer offline warning is a faulty USB connection. As a result, ensure that both ends of the USB cable are securely inserted. If the printer is networked, ensure that the Ethernet connection is properly inserted. Examine your internet connection or make absolutely sure the printer is linked to your router if it is connecting wirelessly.