Wondering why your Ricoh Printer is Offline and needs help? You’ve come to the right place.

Ricoh printer offline is one of the most common yet critical issues that arrive again and again with Ricoh printers. Such an issue can stop users from being able to print or execute any other task from the Ricoh printer and eventually leave them frustrated.

If you are also experiencing a Ricoh printer offline on Windows 10 and looking for assistance then contact Ricoh Printer Support experts right away. Our printer experts are well experienced and know enough about Ricoh printers to fix any issue with it in a jiffy.

Whether it is the Ricoh printer offline issue or any other error, a call from your end to Ricoh Technical Support can make your printer work like a new one again. If you are interested you can first troubleshoot your printer on your own and see if it fixes your problem. But before that, you should understand what Ricoh printer offline means, what are its causes and what are the measures you can take to resolve it.

Why does my Computer Say Ricoh Printer is Offline?

The status of the Ricoh printer is requested via two protocols known i.e through SNMP or WMI. Thus if your printer cannot connect successfully to these protocols it can display the wrong printer status and prevent it from printing. Among the two protocols, WMI is more reliable than SNMP. So, if your printer is currently using the SNMP protocol to Print and Share, you can fix the Ricoh Printer offline issue by switching to the WMI method.

Given below are the steps that you can use to disable the SNMP connection from your Ricoh printer and set it to WMI. If you find the procedure complicated or face any issue with it then feel free to contact Ricoh Printer Support for assistance. You can also use our Live chat feature to talk with our chat representatives regarding your issue and get possible solutions for your problem.

How to Disable SNMP and Set the Protocol to WMI Only?

To change the your Ricoh printer settings from SNMP to WMI, follow the steps below:

  • On your Ricoh printer, first, go to Print and Share settings.
  • Click on Change and then open Profiles from the top right corner.
  • Now, choose general configuration under profiles and then go to General Settings.
  • You’ll now see the protocols through which Printer status is detected. Change it to WMI if it is selected to SNMP or any other method.
  • At last, hit OK to apply the changes and then exit from there to go back to the home screen.

Now, check the printer status of your Ricoh printer and see if the Ricoh printer is back online. You can also try sending a print job and see if you are able to print from your printer.

If the issue persists and you are not able to fix your Ricoh Printer Offline issue, get help from skilled printer experts to get your printer fixed in a jiffy. You can also use the below method to try troubleshooting your Ricoh printer further and check if it helps.


Troubleshooting Offline Error in Ricoh Printer

If you've tried the above mentioned method and have changed your printer status detecting protocol to WMI and still getting the Ricoh printer is offline error, then you can follow these steps to troubleshoot your offline printer error.

In this method, we’ll make the Ricoh printer ignore the “Ricoh Printer is Offline” status so that you would be able to print like before again.

  • On your Ricoh printer screen, select Print and Share option.
  • Select the Change option on the top of the page.
  • Go to Profiles and then click on the profile.
  • Select Edit and then under Channels, select your printer channel.
  • Below the Channels list, you’ll find the Trigger points, click on it.
  • Now select the Printer error levels option from the Channel Requirements window.
  • Look for Ricoh Printer Offline error and then change the Error level settings.
  • Select Warning or None in Error level and then hit OK to save.
  • Again click on OK to apply all the settings and then click Close to go back.

Restart your printer and check if the Ricoh printer Offline error is fixed. Try printing a test page or any document to see if you are able to print now.

Acquire Assistance from Ricoh Printer Support Experts

We suppose after following the above steps, your issue is fixed and you are now able to access your Ricoh printer without any issue. Nonetheless, if you are still experiencing any problem with your printer or if the Richo Printer Offline error is still there, you must contact Ricoh Printer Support experts for help immediately. In such a case, only skilled printer experts can help you diagnose the cause of your printer problem and then fix it accordingly. You can contact us through our Printer Support Helpline or leave us a message using Live chat support. Once, you’ll give us a call, our customer care executive will listen to your problem and connect to the concerned technician immediately.

Not only Ricoh Printer Offline, but you can take help from our printer experts for any issue with your Ricoh printer. Whether you are not able to print from your Ricoh printer or receiving error code, experiencing paper jam issues or even not able to set up a new Ricoh printer, just give us a call and let our printer experts handle everything easily.

We are available 24/7 to assist you and to provide you with printer solutions. It doesn’t matter where in the world you live or what’s the time, you don’t need to look at the call and contact us without second thoughts.