Expertly Resolve Canon Printer Offline Mac Issue with these Fixes

Canon printers offer a smooth printing experience to all its users. Their unique design and features have made them the favorite of people across the globe. However, sometimes they tend to go faulty. Canon printer Model is a problem that arises abruptly.

It implies that your Mac device cannot connect with your printer and perform the printing job. It surely can be a frustrating problem, which makes people confused. They try to remove and re-add the printer but to no avail. In this article, you’ll find out the different troubleshooting techniques to fix this issue. 


Also check: How To Solve Canon Mx920 Printer


Resolve Canon Printer Offline Mac Problem

Resolving this issue doesn’t require you to have a lot of technical expertise. The instructions are effortless for you to follow. 

Reset Apple’s printing settings

One of the prominent causes of Canon printers going offline in Mac is because of faulty printing settings. Use these pointers to reset the printing system.

  • Head to the Apple menu.
  • Now, find the ‘System Preferences’ option in the dropdown and select it.
  • Hit the ‘Printer & Scanner’ option.
  • In the popup window that shows up, right-tap and choose ‘Reset Printing System.’
  • Now, enter your credentials, mainly the username and password.
  • Click ‘OK‘ and let the printer list show up.
  • Tap the ‘+‘ icon to add your printer.
  • Your printer will come online now.


 Check if the printer is linked to your Mac system.

If your printer and Mac are not connected well, you will find that your Canon printer is offline Mac. So, ensure that there’s a good connection between both. The cable connections should be strong, and none of the cables should be loose. In addition, check if the Canon printer is switched on.

 Use the USB connection method to fix the offline printer problem.

This is another way to resolve the issue. Begin by pressing and holding the power button so your printer reboots. Now follow these points here.  

  • On your Mac, go to ‘System Preferences.’
  • Now go to the option ‘Printer and scanner.’
  • Once there, remove your Canon printer from your Mac.
  • Now, from the ‘Utilities,’ uninstall your Canon printing device. 
  • Remove the plug of the plug and the Mac with the USB cable. 
  • After that, head to the official Canon website. 
  • Here, write the model number of your Canon printer, and download its drivers.
  • Once they have been downloaded, install them on your Mac.
  • After that, hold and press the power button of the printer to restart it. 
  • Now, use the USB cable to link your Canon printer and Mac. 
  • Tap the ‘Apple’ menu and choose the ‘System Preferences option.
  • After that, tap ‘Printers and Scanners.’
  • Click the ‘+‘ sign to add your Canon printer.
  • Hopefully, these steps will resolve the Canon printer offline on Mac issue.


Connect your wireless Canon printer.

Do you use a wireless Canon printer? If yes, you may find the Canon printer offline on Mac because it is not connected properly via a wireless connection.  

  • Hold the power button for a span of 3 seconds.
  • Go to the Apple icon and then to ‘System Preferences.’
  • Now choose ‘Printers & Scanners.’
  • Find and remove your Canon printer from the menu ‘Printers & Scanners.’
  • Turn on your Wi-Fi. 
  • Recompose the Wi-Fi connection of your printing device. 
  • Now connect the printer to the router wirelessly.
  • Uninstall the current printer drivers and install the new ones. 

Lastly, add your printer to your Mac. 


Attempt to resume printing.

You can also try resuming printing when faced with this error. Follow any of the pointers below to do so. On your Mac device, tap the icon of ‘Printer.’

  • The printer’s queue window will launch.
  • Now you can perform any of the following measures:
  • In case you view the ‘Resume‘ button present on the toolbar, it implies your printer is paused. So, tap ‘Resume.’
  • If you see that another print task is holding up the queue, choose that task. Now, tap the ‘Delete job‘ button present on the right. 
  • In case you see a single print job is paused, choose it and tap the ‘Resume job’ button. 

In case you do not see your Canon printer in the printers queue, you’re using a different printer to print. Examine the queue for other printing devices or attempt to print again. 


Also, check: Canon Printer Is Not Responding

Also, check: Canon Printer Not Responding


 Fix the paper jam problem

You must also not forget about the paper jam issue when looking for a Canon printer offline fix Mac. Your printer should have adequate paper, and it must be seated appropriately on the tray. Use these points to remove the jammed paper inside your Canon printer model. 

  • Firstly, switch off your printer.
  • Now, retract the output tray and open its cover. 
  • Remember not to touch the clear film.
  • See whether the jammed document is below the FINE cartridge holder.
  • If it is, move the holder to the right or left part and remove the paper.
  • Now, hold the jammed paper in your hands.
  • If you notice that the paper has rolled up quite a bit, pull it out.
  • Remember to pull the paper slowly. Do not tear it.
  • After removing the paper, check if all the jammed paper has been taken away. 
  • There should be no small bits and scraps left in the cartridge holder, printer, and its left and right spaces.
  • Now, close the printer cover.
  • Cancel all printing jobs and start the printing process again.


Remove multiple printers

Are you still wondering, ‘Why is my Canon printer offline Mac? The reason can be multiple printers were added to the Mac. If too many printing devices are installed with varied names, you will find Canon printing showing offline. Apply these points to eliminate multiple printers. 


Steps to eliminate multiple printers:

  • Start by registering your Canon printer. 
  • Now, locate the different printers that are connected and eliminate them.
  • Blackout the symbols of devices or apps resembling the printer you want to use. 
  • Now make the Canon printer you want to use as the default printer. 
  • You will now be able to work uninterruptedly with your printer.


Also, check: Canon Mg3022 Offline


Wrapping up

The fixes mentioned here will resolve the Canon printer offline Mac quickly. These resolutions are appropriate for users of various Canon printer models. These include Canon MG4200, MX870, MX492, MG3500, MP280, and the like. If you need more troubleshooting assistance, contact the professionals of a printer technical support service.

Talk to Experts +1-314-558-7512